Privacy Policy

Last updated: July 14, 2025

What and why?

We collect the following information:

Information you provide to Us. This includes personal data you disclose to Us when contacting Us, requesting Our support or showing interest in Our services. As a rule, you provide this information to Us by completing and sending a certain form on Our website, during signing up to an account, in a contract or in a request for support. These data include, for example, the name, surname, signature, e-mail address, telephone number, name of organization, position or website. If you have requested support from Us, We have information on your individual requirements. This information are processed mainly due to the contractual relationship between Us, under Our legal obligations or under Our legitimate interest which consists of securing communication with you and protecting Our own legal interests.
Organization and log data. Like many site operators, We collect information that your browser sends whenever you visit Our website or platform. This log data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of Our website that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, We may use third party services such as Google Analytics that collect, monitor and analyze this. We will process information for analytics purposes (Google Analytics) only when you give Us your consent. Some of the log data may also be used under Our legitimate interest for protection of website and platform and so the provision of services runs smoothly.
Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of Our services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page. We use Google Analytics for analytics/statistics purposes on Our website based on your consent via cookie banner.
LinkedIn Insight Tag. LinkedIn Insight Tag is a lightweight JavaScript snippet that tracks page views and conversions, retargets website visitors, and provides aggregated audience insights for LinkedIn advertising campaigns. LinkedIn uses the data (e.g., URL, referrer, IP address, device and browser characteristics, and a hashed LinkedIn member ID) to measure ad performance, create website-retargeting audiences, and serve more relevant, personalized ads across its own network. The collected information can be combined with other LinkedIn services and shared with advertisers in anonymous, aggregated reports. For more details on LinkedIn's data-handling practices, please see its product page. We use LinkedIn Insight Tag for marketing purposes on Our website based on your consent via cookie banner.
Cookies related information. For the purposes of obtaining your consent, storing some basic information about your browser and technical data, we also use necessary cookies to secure proper functions of the website. For this purpose, e.g. Cloudflare may be used. The legal basis is Our legitimate interest on proper functioning of the website.
Newsletters. We may also send you news and other marketing communication. We will only do that if you give Us your consent. You also have an option to withdraw the consent at any time in any e-mail We will send you. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

We process your personal data based on the performance of Our mutual contract or your requirement, based on the performance of Our statutory duties or based on Our legitimate interest. We will always inform you and ask for your consent before using such information for a purpose not specified in this Policy.

For what period of time we process the collected information?

Your personal data are always used only for a period necessary to achieve the purpose for which they were collected – for example, for the duration of the business partnership, until you have expressed disagreement with receiving Our marketing communications or as long as We are dealing with your requests for support. Some information about data retention may be also found in Our Terms of service in Article 6.

Who has access to information?

Your personal data may be processed by the following recipients in order to improve the quality of Our services and ensure certain activities:

Microsoft company providing cloud services;
Our contractors;
the contact forms on Our website are run in cooperation with HubSpot, Inc. (see their Privacy Policy) which provides Us with an online forms platform. We also use G Suite apps from Google LLC (see their Privacy Policy), the company is registered under Data Privacy Framework;
Companies providing cookies related services (such as LinkedIn Corp., Google LLC, Cloudflare, Inc.), the companies are registered under Data Privacy Framework;
Elasticsearch BV company providing software named Kibana.

We process your personal data only on the territory of the European Union or the European Economic Area. However, some of Our partners to whom We pass on your personal data may be from third countries. However, We always ensure that your data is passed on to Our partners in these countries in accordance with legal regulations in the field of personal data protection, so We only cooperate with partners from countries providing an adequate level of protection, based on decisions of the European Commission or partners who provide other appropriate guarantees for transfer.

If you want to determine where your specific information is located, you can contact Us at any time at the following e-mail address support@pointee.com and We will resolve your request together.

Cookies

Each time you visit Our website, we store cookies - small files that hold information about your visit (these can be files but also other hashes, beacons or similar technologies, see below) which are saved on your device and can be read during subsequent visits. In addition to cookies, We use other similar technologies which read data from, or write data to, your device or browser, such as tags etc. For simplicity, we refer to all these technologies as cookies.

The purpose of using cookies is to obtain certain information from your end device - or, conversely, to place certain information onto your device, so it can be used for the purposes described in the cookie settings.

We use both session cookies, which are deleted after you leave the website, and persistent cookies, which remain on your device for a set period, but generally no longer than two years.

Cookies and other tracking techniques and tools We may use automatically, collect the following information related to your browser: address, and preferences, and, depending on the scope of the purposes you choose, other information as well.

Purposes of cookies

Necessary cookies for website operation

Some cookies are essential for the Website to function i.e., to provide the services you have requested. These are called necessary cookies. We use them to:

protect both you and the website against potential attacks.
Record and verify whether you have granted consent for cookies that are not strictly necessary.

Optional cookies

With your consent, We may also store additional cookies, grouped into the following categories:

Analytics (analytical cookies)
Marketing (marketing cookies)

Consent is given via the cookie banner that appears on your first visit to the website. You can change your choice at any time using the "Cookie Settings" button located in the website footer. For more information about these purposes, please see detail information in the cookie banner on the website or in the consent management of the cookies.

Besides Our own cookies, We use third-party cookies to achieve the purposes listed above. These providers may collect or receive information from cookies and use it in accordance with their own privacy policies. The cookies are then set either by these third parties themselves or by Us on their behalf. Information about such recipients is available in the part 3 of this privacy policy.

List of cookies:

Name	Provider	Purpose	Type	Expiry
Necessary
__cf_bm	Cloudflare	Bot management — distinguishes humans from automated bots	HTTP cookie	30 minutes
cf_clearance	Cloudflare	Stores proof that a security challenge was passed	HTTP cookie	30 minutes
__cflb	Cloudflare	Load balancing — routes requests to the correct server	HTTP cookie	Session
Analytics
_ga	Google Analytics	Registers a unique ID to generate statistical data on how you use the website	HTTP cookie	2 years
_ga_*	Google Analytics	Used by Google Analytics to collect data on the number of times a user has visited the website	HTTP cookie	2 years
_gid	Google Analytics	Registers a unique ID to generate statistical data on how you use the website	HTTP cookie	24 hours
Marketing
bcookie	LinkedIn	Browser ID cookie used to uniquely identify devices to detect abuse on the platform	HTTP cookie	1 year
lidc	LinkedIn	Facilitates data center selection for LinkedIn	HTTP cookie	24 hours
li_sugr	LinkedIn	Collects data to make ads more relevant and track conversions	HTTP cookie	90 days
UserMatchHistory	LinkedIn	Used for LinkedIn ad audience matching	HTTP cookie	30 days
AnalyticsSyncHistory	LinkedIn	Stores information about the time a sync with the lms_analytics cookie took place	HTTP cookie	30 days

What rights you have in relation to the collected information and how you should exercise them

You have the following rights in relation to Our processing of your personal data:

right of access to personal data;
right to rectification;
right to erasure ('right to be forgotten');
right to restriction of data processing;
right to data portability;
right to object to processing; and
right to file a complaint with respect to personal data processing.

Your rights are explained below so that you can get a better idea of their contents. You can exercise all your rights by contacting Us at the following e-mail address: support@pointee.com. You can file a complaint with the supervisory authority, i.e. the Office for Personal Data Protection (www.uoou.cz).

The right of access means that you can ask Us at any time to confirm whether or not personal data concerning you are being processed and, if they are, you have the right to access the data and to information for what purposes, to what extent and to whom they are disclosed, for how long We will process them, whether you have the right to rectification, erasure, restriction of processing or to object; from which source We obtained the personal data, and whether automated decision-making, including any profiling, occurs on the basis of processing of your personal data.

The right to rectification means that you may request Us at any time to rectify or supplement your personal data if they are inaccurate or incomplete.

The right to erasure means that We must erase your personal data if (i) they are no longer necessary for the purposes for which they were collected or otherwise processed; (ii) the processing is unlawful; (iii) you object to the processing and there exist no overriding legitimate grounds for processing; (iv) this is required of Us based on a legal duty or (v) if you withdraw your consent you have given.

The right to restriction of processing means that until any disputable issues concerning the processing of your personal data are resolved, We must restrict the processing of your personal data.

The right to data portability means that you have the right to obtain personal data that concern you and which you have provided to Us and which are processed in an automated manner and on the basis of consent or contract, in a structured, commonly used and machine-readable format, and the right to have these personal data transferred directly to another controller.

The right to object means that you may object to the processing of your personal data that We process for the purposes of Our legitimate interests, especially for the purposes of direct marketing. If you object to processing for the purposes of direct marketing, We will no longer process your personal data for those purposes.